Frequently Asked Questions

Everything you need to know about your COSLUS beauty experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.

Are COSLUS products cruelty-free?

Yes, we are committed to ethical beauty. All COSLUS products are 100% cruelty-free and are never tested on animals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How can I track my package?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.

Do your electronic beauty tools come with a warranty?

Every COSLUS electronic device includes a comprehensive 1-year limited warranty covering any manufacturing defects from the date of purchase.